Last Updated: May 6, 2026
At Mr Sunglasses, we are committed to delivering your order quickly and transparently. We currently ship to all physical addresses within the United States.
1. SHIPPING COSTS
- Standard Shipping: FREE on all orders.
- No hidden fees: The price you see at checkout is the final price.
2. DELIVERY TIMELINE
We process orders Monday through Friday. To ensure the accuracy of your delivery, please refer to the timelines below:
| Shipping Detail | Policy |
|---|---|
| Order Cut-off Time | 3:00 PM (PST) – Monday to Friday |
| Handling Time | 1–3 Business Days (Monday – Friday) |
| Transit Time | 2–5 Business Days (Monday – Friday) |
| Total Delivery Time | 3–8 Business Days |
3. ORDER TRACKING
Once your order is placed, you will receive a confirmation email.
- Tracking Number: As soon as your order ships (typically within 1–3 business days), you will receive a second email containing your tracking number.
- Carriers: We partner with UPS, FedEx, DHL, and USPS to ensure reliable delivery.
- How to Track: You can use the tracking link provided in your email to monitor your package’s progress.
4. CHANGES AND CANCELLATIONS
If you need to change or cancel your order, please contact us at contact@mrsunglasses.shop within 24 hours of placing your order. Once an order has entered the shipping process, we can no longer make changes or cancel the shipment.
5. DELIVERY ISSUES
- Lost or Stolen Packages: Mr Sunglasses is not responsible for packages that are confirmed as “Delivered” by the carrier but are subsequently lost or stolen. We recommend monitoring your tracking information closely.
- Incorrect Address: It is the customer’s responsibility to provide an accurate shipping address. If a package is returned to us due to an incorrect address, you may be responsible for additional shipping fees to resend the item.
6. WRONG OR DEFECTIVE ITEMS
If you receive a damaged or incorrect item, please contact us immediately so we can resolve the issue at no cost to you. Please refer to our [Refund & Return Policy] for more details.
CONTACT US
If you have any questions about your shipment, please reach out to our team:
- Email: contact@mrsunglasses.shop
- Phone: +1 206-809-1246
- Address: 600 1st Ave Ste 102, Seattle, WA, 98104, USA
- Operating Hours: Monday – Friday: 8:00 AM – 6:00 PM (PST)
